WN11-CC-000155 Solicited Remote Assistance must not be allowed.
All changes in this version
Maps to SC-4 via CCI-001090
Title
Solicited Remote Assistance must not be allowed.
Control
If the following registry value does not exist or is not configured as specified, this is a finding: Registry Hive: HKEY_LOCAL_MACHINE Registry Path: \SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\ Value Name: fAllowToGetHelp Value Type: REG_DWORD Value: 0
Discussion
Remote assistance allows another user to view or take control of the local session of a user. Solicited assistance is help that is specifically requested by the local user. This may allow unauthorized parties access to the resources on the computer.
Related controls
CCI-001090
Fix
Configure the policy value for Computer Configuration >> Administrative Templates >> System >> Remote Assistance >> "Configure Solicited Remote Assistance" to "Disabled".