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AFC-FRP-CDS Criticality Designators

FedRAMP Consolidated Rules (2026) 2026.10.08.01 against 2026.10.05.01
All changes in this version
unchanged AFC: Addressing FedRAMP Communication

Title

Criticality Designators

Control

FedRAMP MUST convey the criticality of the message in the subject line, IF the message requires an elevated reaction, using one of the following designators:
- **Emergency:** There is a potential incident or crisis such that FedRAMP requires an extremely urgent reaction; emergency messages will contain aggressive timeframes for reaction and failure to meet these timeframes will result in corrective action.
- **Emergency Test:** FedRAMP requires an extremely urgent reaction to confirm the functionality and effectiveness of the FedRAMP Security Inbox; emergency test messages will contain aggressive timeframes for reaction and failure to meet these timeframes will result in corrective action.
- **Important:** There is an important issue that FedRAMP requires the cloud service provider to address; important messages will contain reasonable timeframes for reaction and failure to meet these timeframes may result in corrective action.

Discussion

Messages sent by FedRAMP without one of these designators are considered general communications and do not require an elevated reaction; these may be resolved in the normal course of business by the cloud service provider.