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AFC-CSO-RCV Receive Email Without Disruption

FedRAMP Consolidated Rules (2026) 2026.10.13.01 against 2026.10.08.01
All changes in this version
unchanged AFC: Addressing FedRAMP Communication

Title

Receive Email Without Disruption

Control

Providers MUST receive and react to email messages from FedRAMP without disruption and without requiring additional actions from FedRAMP.

Discussion

This requirement is intended to prevent cloud service providers from requiring FedRAMP to complete a CAPTCHA, log into a customer portal, or otherwise take service-specific actions that might prevent the security team from receiving the message.