2.9.3.2 OCC Reset
All changes in this version
Title changed
Before · FIPS 201-2
After · FIPS 201-3
OCC Reset
Control changed
Before · FIPS 201-2
After · FIPS 201-3
Both fingerprints used for OCC SHALL be replaced during an OCC reset.
OCC reset MAY be performed in person at an issuing facility or a supervised remote identity proofing station:
In person When OCC reset is performed in person at the issuing facility, before the reset, the issuer SHALL perform a biometric verification of the cardholder to the biometric data records in the PIV enrollment record. 16 If the biometric verification decision is negative or no alternative biometric data records are available, the cardholder SHALL provide the PIV Card to be reset and another primary identity source document (as specified in Section 2.7). An attending operator SHALL inspect these and compare the cardholder with the electronic facial image retrieved from the enrollment data record and the photograph printed on the PIV Card.
Supervised remote identity proofing station OCC reset at a supervised remote identity proofing station combines the assurance of an in-person reset with the convenience of a kiosk reset. All protections and requirements of Section 2.7.1 SHALL be observed during the procedure. The
16 If OCC is being reset due to epidermal d amage on a specific finger, it may be prudent to perform the biometric comparison with a different finger or different biometric characteristic. However, it is possible that the comparison algorithm available to the issuer could obtain a positive biometric verification decision with damaged epidermis while the OCC algorithm could not. operator SHALL initiate a biometric verification to ensure that the cardholder’s biometric characteristics captured at the station elicit a positive biometric verification decision when compared to biometric data records stored in the PIV enrollment record or when compared to the biometric data records on the PIV Card using the BIO-A authentication mechanism. 17 In cases where a negative biometric verification decision is returned or the cardholder’s biometric characteristics are not successfully acquired, the cardholder SHALL provide the PIV Card to be reset and another primary identity source document (as specified in Section 2.7) via the scanners and sensors integrated into the station. The remote operator SHALL inspect these items and compare the video feed of the cardholder with the electronic facial image retrieved from the enrollment data record and the photograph printed on the PIV Card.