BaselineWatch
Desk
Your fleet and your work Fleetyour releases and the hardware they run onTriagewhat needs a decisionWatchlistthe products and platforms you runSaved searchesthe lists you come back to
This instance Sourceswhat is read, how often, under what termsDigestthe daily or weekly summary, and alerts
How it is drawn Appearancethe look and the colour schemeBrandingthe mark this instance wears
Owner sign-in

9.4 Post-Enrollment

NIST PIV and digital identity SP 800-63A
All changes in this version
first version loaded 9 Usability Considerations part of 9

Title

Post-Enrollment

Control

Post-enrollment refers to the step immediately after enrollment but prior to typical usage of an authenticator (for usability considerations for typical authenticator usage and intermittent events, see SP800-63B , Section 10.1-10.3. As described above, users have already been informed at the end of their enrollment session regarding the expected delivery (or pick-up) mechanism by which they will receive their authenticator.

Usability considerations for post-enrollment include:

• Minimize the amount of time that users wait for their authenticator to arrive. Shorter wait times will allow users to access information systems and services more quickly.
• Inform users whether they need to go to a physical location to pick up their authenticators. The previously-identified usability considerations for appointments and reminders still apply.
• Along with the authenticator, give users information relevant to the use and maintenance of the authenticator; this may include instructions for use, especially if there are different requirements for first-time use or initialization, information on authenticator expiration, and what to do if the authenticator is lost or stolen.