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10.2 Specific Usability Considerations

NIST PIV and digital identity SP 800-63C
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Specific Usability Considerations

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This section addresses the specific usability considerations that have been identified with federated identity systems. This section does not attempt to present exhaustive coverage of all usability factors related to federated identity systems. Rather, it is focused on the larger, more pervasive themes in the usability literature, primarily users’ perspectives on identity, user adoption, trust, and perceptions of federated identity space. In some cases, implementation examples are provided. However, specific solutions are not prescribed. The implementations mentioned are examples to encourage innovative technological approaches to address specific usability needs. See standards for system design and coding, specifications, APIs, and current best practices (such as OpenID and OAuth) for additional examples. Implementations are sensitive to many factors that prevent a one-size-fits-all solution.