The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.
Fix
Patch, vendor advisory and mitigation references on NVD 1
Every line above is quoted from NVD, CISA, Microsoft, the vendor's own advisory or DISA; nothing is generated.
Change history 1
- First seenCVSS 4.3 · elulaNVD modified 2026-10-08 10:10
Affected (CPE criteria) 1
cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*
References 3
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259 Product
- https://plugins.trac.wordpress.org/changeset/3391342/ Patch
- https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve Third Party Advisory