The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.
Fix
Patch, vendor advisory and mitigation references on NVD 1
Every line above is quoted from NVD, CISA, Microsoft, the vendor's own advisory or DISA; nothing is generated.
Change history 1
- First seenCVSS 4.3 · elulaNVD modified 2026-10-08 10:10
Affected (CPE criteria) 1
cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*
References 3
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php#L77 Product
- https://plugins.trac.wordpress.org/changeset/3399391/ Patch
- https://www.wordfence.com/threat-intel/vulnerabilities/id/07c92f79-94ac-4153-9ab2-9608601508b0?source=cve Third Party Advisory