BaselineWatch
Desk
Your fleet and your work Fleetyour releases and the hardware they run onTriagewhat needs a decisionWatchlistthe products and platforms you runSaved searchesthe lists you come back to
This instance Sourceswhat is read, how often, under what termsDigestthe daily or weekly summary, and alerts
How it is drawn Appearancethe look and the colour schemeBrandingthe mark this instance wears
Owner sign-in

CVE-2025-13534

8.8 high SSVC exploitation: none Analyzed
NVD · CVE.org

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.

Fix

Nothing published yet: no patch, vendor advisory or mitigation reference on NVD, no vendor advisory in the News for this CVE, not in CISA's KEV, no fixed package version. BaselineWatch does not guess at one.

Change history 1

  1. First seenCVSS 8.8 · elulaNVD modified 2026-10-18 18:10

Affected (CPE criteria) 1

  • cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*

References 4