CVE-2026-102490
Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host. Service processes began running as root and executed files that were owned and writable by the zammad account before dropping their identity to that account. An attacker holding that foothold could have escalated within seconds, because the affected services were restarted automatically whenever they stopped; no administrator interaction was required. Only installations from the DEB and RPM packages were affected — installations from source or the official container images were not. All released packaged versions were affected.
Fix
CISA KEV required action · due 2026-10-05
Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Added to the catalog 2026-10-02. CISA KEV
Patch, vendor advisory and mitigation references on NVD 2
- https://github.com/zammad/zammad/security/advisories/GHSA-p97w-927q-8vxq Vendor Advisory
- https://zammad.com/en/advisories/cve-2026-102489-cve-2026-102490 Vendor Advisory
Every line above is quoted from NVD, CISA, Microsoft, the vendor's own advisory or DISA; nothing is generated.
In the news 1
Change history 1
- First seenCVSS 9.4 · in KEV · zammadNVD modified 2026-10-09 14:21
Affected (CPE criteria) 1
cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*
References 5
- https://csirt.divd.nl/CVE-2026-102490 Third Party Advisory
- https://csirt.divd.nl/DIVD-2026-00015 Third Party Advisory
- https://github.com/zammad/zammad/security/advisories/GHSA-p97w-927q-8vxq Vendor Advisory
- https://zammad.com/en/advisories/cve-2026-102489-cve-2026-102490 Vendor Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-102490 US Government Resource