FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix.
Fix
Nothing published yet: no patch, vendor advisory or mitigation reference on NVD, no vendor advisory in the News for this CVE, not in CISA's KEV, no fixed package version. BaselineWatch does not guess at one.
Change history 1
- First seenCVSS 8.6NVD modified 2026-10-24 20:10
Affected (CPE criteria) 0
NVD has not attached CPE configurations yet.